Credibility

How to Integrate Facilitation with Your Consulting, Coaching, or Training Role – Without Being a Facilitator

How to Open Gifts (Not the Kind You’re Thinking of)

How to Talk Behind People’s Backs

Why Facilitators and Consultants Shouldn’t Ask Groups to Develop Their Own Ground Rules

How to Break Through Deadlock on Your Team

How Offering Confidentiality to Group Members Undermines the Group and Your Consulting Role — and What to Do About It

How Leaders Can Help Others Influence Them

5 Ways Meetings Get Off Track, and How to Prevent Each One

When to Give Feedback in a Group and When to Do It One-on-One

How to Design an Agenda for an Effective Meeting

Taking Over from an Incompetent Team Leader

Dealing with Team Members Who Derail Meetings

What Stops Leaders from Showing Compassion

Increase Your Team’s Curiosity

Dealing with Team Members who are “Off-Track”