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Roger Schwarz & Associates, Inc.
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Roger Schwarz & Associates, Inc.

Reducing defensiveness

  • All
  • Family, friends, and community
  • Leading culture change
  • Management
  • Research
  • Strong results
  • Team Effectiveness

Giving Feedback Without Making People Defensive

Intervening on Non-Verbal Behavior: Rolling Eyes, Folded Arms, and Quiet Sighs

Facilitating Good Customer Service

What Are You Modeling?

Transparency: A Key for Your Effectiveness

Being Genuinely Curious

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