Mike Mitchell

Vice President of Operations

I enjoy managing service projects and working with our clients in addition to many of the internal operations I also manage at Roger Schwarz & Associates. When I joined RSA, one of the expectations was I would learn the mutual learning approach and use it in my daily work life. That felt like a daunting task considering my background seemed so divergent. I am thankful for the opportunity to learn about mutual learning and to realize my strengths and weaknesses as a leader.

I have an entrepreneurial spirit. Prior to working at RSA, I owned or partnered in several companies. My last venture was as a business operations and financial consultant, working with business owners, organization leaders, and their managers to identify ways to improve financial productivity and their bottom line. In that role I spent a fair amount of time trying to identify what the stakeholders’ intentions and motives were so I could be prepared for questions or push back. Often, it seemed like it was inappropriate to ask my clients direct questions – my intuition lead me to believe there were hidden agendas and issues that could not be discussed. At times, it felt like I was part of a high wire act. After mutual learning training, I look back and think about the working relationships I had with some laughter and a good amount of regret due to the “cloak and dagger” manner in which decisions were made and relationships were damaged. The mutual learning approach has taught me there is a better way to work than the instinctual one that people operate by. Joining RSA has been an eye-opening experience and I feel fortunate to work with a great team that helps support me in my mutual learning journey. Outside of work, I enjoy boating around our local lakes, photography, cooking, and spending time with my family and friends.

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